Hosting Lead – Senior Task Lead, Systems Engineer

Role Overview

• Own O&M for servers, storage, backup, databases, virtualization, and middleware; ensure operational acceptance with As-Built/VDD/Runbooks.
• Lead patching, image baselines, remediation, and hardening for Windows, Red Hat/CentOS, and Solaris.
• Manage VMware vSphere, Microsoft Hyper-V, Citrix/VDI, FlexPod, NetApp, and enterprise backup.
• Run CI/CD-enabled hosting using Jenkins, Harness, Git, and Sonatype; operate OpenShift, Docker, Kubernetes, and UiPath.
• Deliver bi-weekly health checks and monthly metrics. Meet SLAs/AQLs and produce capacity/incident reports.
• Champion automation and ServiceNow ITSM/ITOM integration; maintain CMDB accuracy.
• Lead collaboration with customers and partners to break down silos and drive automation adoption across Engineering, Security, and the TOC.

Requirements

• 10+ years in large-scale engineering & O&M; scripting (PowerShell, Bash, Python) and multi-cloud ops.
• IaC/DevSecOps (Ansible/Terraform) and AIOps; 2-5 years of DHS experience with DHS 4300A knowledge.
• Certifications: Cisco CCNP Data Center, VMware VCP, NetApp NCIE/NCDA, RHCSA/RHCE, Microsoft, ITIL v4.

Tech Stack

• Ansible
• Citrix
• Cloud
• Docker
• ITSM
• Jenkins
• Kubernetes
• OpenShift
• Python
• ServiceNow
• Terraform
• VMware