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Vice President, Engagement Lead at Gainwell Technologies | JobVerse
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Vice President, Engagement Lead
Gainwell Technologies
Remote
Website
LinkedIn
Vice President, Engagement Lead
Texas, United States of America
Full Time
2 hours ago
$160,000 - $228,600 USD
H1B Sponsor
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Key skills
Leadership
About this role
Role Overview
Ensure that delivery of the service or technical solution meets contractual specifications
Shape and drive strategies to ensure that company's delivery model remains a competitive differentiator
Lead the company's global service operations with focus on quality and consistency
Develop and maintain a strategy for use of leveraged service centers
Serve as a key contributor to shaping company's vision for a global delivery model
Evaluate effectiveness of company performance in relation to contracts and delivery
Recommend methods to increase performance and delivery standards
Provide independent voice and advice on review of proposals and accounts
Oversee delivery assurance reporting
Partner with legal and financial teams to assess compliance
Ensure delivery model adheres to standards and best practices
Direct and manage budget; ensure activities are appropriately funded
Requirements
Master's degree or equivalent combination of education and experience
Twenty or more years of related experience
Fifteen or more years in a supervisory or management capacity
Experience working with product and services delivery in a global environment
Experience working in a global organization of size, scope and complexity
Experience working with management implications of various forms of financial data and contracts/service agreements
Benefits
Comprehensive health benefits
Flexible vacation policy
401(k) employer match
Educational assistance
Leadership and technical development academies
Apply Now
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