Lead end-to-end programs across revenue operations — spanning areas like pricing, quoting, and billing systems — defining scope, sequencing workstreams, managing cross-functional dependencies, and driving initiatives from discovery through rollout and adoption.
Partner with Sales, Finance, Legal, and Engineering to align on requirements, surface trade-offs, and keep complex programs moving through inevitable friction.
Develop a deep understanding of our revenue processes, identify gaps and inefficiencies, and work with stakeholders to design and execute against a better future state.
Oversee vendor evaluations, systems integrations, and rollout planning in coordination with Business Technology and Engineering teams.
Serve as the Strategy & Operations org's embedded program driver for strategic initiatives that span EPD, GTM, and business operations — including process redesigns, tooling rollouts, and organizational change programs.
Build and maintain program infrastructure: charters, RACI frameworks, status reporting, risk registers, and executive communication cadences.
Proactively identify risks and dependencies across programs and resolve them — or escalate with clear recommendations — before they become blockers.
Define success metrics for each program and report transparently on progress, health, and business impact to senior leadership.

7+ years in technical program management, strategy & operations, or business systems, ideally at a B2B SaaS company.
Demonstrated experience leading large-scale business systems programs — CPQ, ERP, CRM, billing, or similar — with multiple stakeholder groups and significant organizational change.
Strong understanding of the SaaS revenue model: how deals are structured, how pricing and packaging decisions flow into systems, and how RevOps supports the business.
Track record of driving ambiguous, cross-functional programs to successful outcomes without relying on formal authority.
Experience working closely with EPD teams — comfortable enough with how software gets built to engage credibly, ask the right questions, and translate between business and technical teams.

Comprehensive Medical, Vision, and Dental Care
Mental Wellness Benefit
Generous Vacation Policy & Additional Company Holidays
Enhanced Parental Leave
Volunteer Time Off
Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break

Staff Technical Program Manager

Key skills