Commercial Manager – Machinery & Equipment

Role Overview

• Management and retention of the active portfolio, ensuring a high level of renewals and customer loyalty across cooperative and broker channels;
• Strengthening relationships with key stakeholders, acting as the primary commercial point of contact in the post-sale phase;
• Portfolio deepening, increasing share within existing active clients without overlapping the expansion strategy;
• Management of the customer and partner experience, ensuring a smooth journey (policy issuance, endorsements, claims and renewals);
• Continuous monitoring of portfolio performance, tracking indicators such as quotes, follow-up quoting (repique), renewals and cancellations;
• Preventive action on renewals, with strategic advance planning to mitigate cancellations and competitor movements;
• Identification of risks and development of tailored action plans to reverse negative trends;
• Management of commercial campaigns with channels, including planning, execution, monitoring and optimization of incentive campaigns;
• Management of commercial contracts with cooperatives and brokers, ensuring compliance with clauses, agreed targets and sustainability of the partnership;
• Management of incentive and bonus programs, monitoring performance against targets, ensuring correct calculation and partner engagement;
• Development and enablement of partner cooperatives and brokers through technical, commercial and product training;
• Planning and delivery of periodic training to increase conversion, improve proposal quality and ensure adherence to the insurer’s guidelines;
• Conducting periodic meetings to present results, including portfolio performance analysis, KPIs, opportunities and action plans;
• Ongoing alignment with the expansion partner manager to ensure a structured transition of new business to portfolio management;
• Management of commercial conflicts and sensitive negotiations, preserving margin and long-term relationships;
• Technical-commercial oversight of relevant policies, ensuring alignment with client needs and risk mitigation;
• Interface with internal areas (underwriting, claims, operations) for quick resolution of requests and continuous improvement;
• Implementation of loyalty and incentive strategies focused on increasing share-of-wallet;
• Data analysis and portfolio intelligence, identifying opportunities for improvement and sustainable growth;
• Ensuring commercial compliance and governance, avoiding conflicts between channels and misaligned practices.

Requirements

• Bachelor’s degree in Engineering, Business Administration or related field
• minimum 4 years of experience;
• Commercial management experience;
• Microsoft Office proficiency;
• Financial Mathematics;
• Advanced knowledge of the Insurance Market.

Benefits

• Meal voucher (VR): R$ 997.70 / month
• Food allowance (VA): R$ 771.13 / month
• Bradesco Health Plan (apartment coverage)
• Bradesco Dental Plan
• Profit sharing (PLR)
• Alelo Christmas grocery voucher: R$ 771.13
• Life insurance
• Childcare or nanny assistance: R$ 502.29 (up to 6 years)
• Maternity leave: 6 months; Paternity leave: 20 days
• Day off on your birthday
• Advance payment of 13th salary in May