Sales Engineering Manager

Role Overview

• Lead a team of Sales Engineers with a servant-leadership mindset, provide clear expectations, day-to-day guidance, and deal-by-deal support.
• Coach SEs through complex opportunities using consultative techniques, helping them sharpen discovery, deepen technical credibility, and manage diverse stakeholders.
• Develop your team through regular 1:1s, thoughtful career paths, and direct, caring feedback.
• Manage team KPIs and pipeline coverage, ensuring opportunities are staffed strategically and equitably so targets are met without over-rotating on a few ICs or deals.
• Evangelize and reinforce core SE methodologies—Command of the Message, Tell-Show-Tell, value-based storytelling, and rigorous discovery prep—so they become habit across the team.
• Triaging & prioritize: scale the triaging of inbound requests and demo asks, making tradeoffs that protect both the customer experience and the team’s development and bandwidth.
• Identify and mitigate risk in active cycles, escalating proactively to Sales and SE leadership when needed and partnering on win strategies for high-stakes opportunities.
• Represent Sales Engineering with executive presence, building credibility with Sales leaders, Product, Professional Services, and Marketing, and advocating for your team’s impact and needs.
• Partner with Product, Product Marketing, and Services to share field insights, influence roadmap and GTM narratives, and remove friction so SEs can focus on high-value work.
• Model high EQ, integrity, and calm decision-making—especially in ambiguous or changing environments—adapting your communication to audiences from ICs to C-level executives.
• Additional projects and responsibilities as business needs evolve

Requirements

• Proven experience in Sales Engineering or a closely related pre-sales function within a B2B SaaS environment, with strong exposure to complex, multi-stakeholder deals.
• At least 3 years of experience leading Sales Engineering teams, with a track record of developing and retaining high-performing individual contributors.
• Demonstrated ability to balance hands-on, tactical leadership with longer-term strategic planning and operational excellence (approximately 75/25 focus).
• Mastery of verbal and written communication, including value-based storytelling and the ability to influence and gain buy-in from Sales leaders, Product, and executive stakeholders.
• Experience practicing Radical Candor and navigating difficult performance or behavior conversations with empathy, clarity, and follow-through.
• High emotional intelligence and situational awareness: you “read the room,” adjust topic, depth, and tone by audience, and lead confidently through ambiguity and change.
• A proactive, adaptable mindset suited to a high-growth, evolving environment—comfortable making good decisions fast without perfect information and iterating as you learn.
• Deep domain expertise in recruiting / HR tech or the broader people-tech ecosystem, a plus.
• Experience with solution architecture and designing demo or workflow approaches that solve specific, high-stakes customer business challenges, a plus.
• Your own unique talents! Your background has given you a unique perspective and set of transferable skills that aren't always in alignment with a given role
• but those are qualities we value at Greenhouse. If you don't meet 100% of the qualifications outlined above, we still strongly encourage you to apply.

Benefits

• Medical, dental, and vision insurance
• Basic life insurance
• Mental health resources
• Financial wellness benefits
• Fully paid parental leave program
• Short-term and long-term disability coverage
• 401(k) plan and company match
• Up to 14 scheduled paid holidays per year
• Up to 80 hours of paid sick leave
• Non-exempt employees accrue up to 20-25 days of paid vacation time annually depending on tenure
• Exempt employees have flexible paid time off (PTO)