Managing the overall account relationship by providing strategic service and support to the assigned customer base.
Maximize margins, gain market share, and drive value-added solution selling.
Working with internal and external resources, providing customer service, often facilitating the work of others in quoting, fulfilling demand, ensuring on-time delivery of orders, providing engineering support, and troubleshooting other customer problems.
Functioning as a key liaison between suppliers and customers to build and establish long-term business partnerships for Arrow.
Responsible for Sales Excellence through developing and managing customer strategy in assigned account territory.
Sell and drive Solutions Selling within the approved account level strategy.
Owns the customer interface for backend Quality processes: corrective actions and field Quality Reports.
Owns and Maintains Perfect Order Index (POI) and Inventory integrity to minimize write-offs/billbacks.
Responsible for ongoing Sales Support activities for the order-to-invoice process.

5 years' experience in electronics distribution
Experience in passive electronics (IP&E) component sales strongly preferred (Power Supplies, Cable assemblies, Thermal, Connectors, Magnetics, Capacitors/Resistors)
Systems savvy, ability to adapt quickly.
Proficiency in MS Office Suite, advanced Excel skills (VLOOKUP, Macros, etc.) a plus
Ability to build influential relationships.
Strong communication, negotiating, and organization skills.
Strong customer service and sales skills

Inside Sales Representative

Key skills