Customer Sales Representative, Italian

Role Overview

• Managing the Order-to-Invoice process
• Communicating with customers and suppliers, providing after-sales support (primarily via email, occasionally by phone or chat)
• Order management and backlog monitoring
• Handling and responding to customer requests and backlog changes
• Coordinating with internal departments such as Sales and Logistics
• Ensuring On-Time Delivery in line with customer and company targets
• Driving customer satisfaction and process efficiency.

Requirements

• Proficiency in Italian C1-C2 level is essential
• English at a minimum B2 level
• Solid knowledge of Microsoft Office , especially Excel (intermediate to advanced)
• Previous experience in Customer Service
• Excellent communication and coordination skills
• A customer-focused mindset
• Strong team player.

Benefits

• We offer a challenging, rewarding, and dynamic role within an international environment at a globally growing company.