Be bold and curious – identify and pursue new business opportunities, push beyond the obvious, and experiment with fresh approaches to expand the client portfolio.
Own the outcomes – establish and maintain long-term partnerships with clients, negotiate B2B contracts with integrity, and see initiatives through to delivery.
Be better together – collaborate with the HAYS delivery team, share knowledge, and represent the organization at networking events to build stronger connections.
Champion the customer – understand client needs, align solutions, and proactively drive value through cross-selling and strategic engagement.
Manage the day‑to‑day operations of the MSP program across manufacturing facilities and professional business areas.
Oversee VOP teams and onsite supplier representatives to ensure smooth coordination at manufacturing sites.
Maintain strong relationships with staffing suppliers, ensuring adherence to KPIs, SLAs, and program expectations.

5–7+ years of experience in MSP operations, contingent workforce programs, staffing, or manufacturing workforce support.
Experience supporting manufacturing, production, or light‑industrial environments.
Knowledge of VOP models and onsite workforce management.
Strong stakeholder management skills with experience supporting hiring managers and suppliers.
Proficiency with VMS tools such as Beeline, SAP Fieldglass, Workday/VNDLY, or similar.

PTO starting at 22 days
2 floating holidays
2 volunteer days
Unlimited PTO for top producers
Competitively priced medical, vision and dental plans
401K with guaranteed match and fast-paced vesting schedule
Initial and continuous training & support from Learning & Development for your professional growth

Client Manager

Key skills