A Sales Associate contributes to driving sales through providing a genuine experience to each customer.
Acts as a brand representative reflective of the company values.
Initiates conversation, shares advice and product knowledge to interact with the customer in a personalized way.
Utilizes technology to be well-informed on company priorities and promotions in-store and online; delivers a seamless omni channel shopping experience through utilization of the tools available.
Contributes to the store by being positive, respectful, and helpful to others.
Collaborates with peers and leadership, sharing ideas and jumping in to support the needs of the team.
Maintains Urban Outfitters’ visual and operational standards while keeping the focus on the customer.
Supports the shipment process to gain awareness of product including what’s new and what’s already on the floor.

Passion for UO brand
Experience in customer service
Experience being a team player
Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

Sales Associate

Key skills