Proactively identifies opportunities for financial, operational, and delivery performance enhancement.
Spearheads the successful implementation of our product and service suite with new and existing clients, driving exceptional business and financial outcomes through RCM transformation.
Partner closely with our technology teams to deploy & implement our suite of products/workflow engines to drive best operational outcomes.
Analyze business metrics trends, potential issues & escalations, client feedback & business strategy.

7+ years of experience in ambulatory or acute operations management and management consulting or advisory services.
5+ years of revenue cycle experience, including Patient Access and Billing.
Proven record of accomplishment in managing large-scale parallel transitions.
Expertise in leading revenue cycle assessments, system implementations, and operations.
Expertise in revenue workflow optimization and/or performance improvement.
Willingness and ability to travel as required.
Master’s degree in business or healthcare, such as MBA, MHA, or MPH.

AVP, Customer Advocacy – Revenue Cycle Management Operations

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