Coordinate onboarding and orientation for physicians and providers, including setup and training on telehealth platforms, audiovisual (AV) systems, EMR, and communication tools
Serve as a liaison between clinical teams, IT, and operations to ensure seamless system access and functionality
Support physician scheduling processes and assist with staffing models and forecasting to meet service demand
Monitor provider utilization and contribute to workforce planning efforts
Develop and maintain client-facing productivity and performance reports for executive review
Perform data modeling and advanced analytical assessments to support business decision-making
Identify workflow inefficiencies and recommend system or process improvements
Ensure compliance with organizational standards, documentation requirements, and system usage protocols
Present clear and concise analytical findings to stakeholders, translating complex data into actionable insights
Develop, maintain, and evaluate demand and supply models to forecast trends and optimize planning strategies

Experience in healthcare operations, telehealth, or clinical systems
EMR familiarity strongly preferred
Experience with analytics and visualization tools (Power BI, Tableau, Looker or equivalent)
Demonstrated ability to perform data modeling and quantitative analysis and effectively present analytical results to stakeholders
Experience developing and analyzing demand and supply models to support forecasting and planning decisions
Ability to manage multiple priorities in a fast-paced, cross-functional environment
Strong problem‑solving and critical‑thinking skills

Provider Operations – Business Analyst

Key skills