Senior Strategist, Commerce Operations

Role Overview

• Own and/or support relationships with key clients and decision-makers, including C-Level teams
• Manage and grow relationships with all relevant Amazon partners
• Develop and execute strategies to grow our client’s marketplaces business, including partnering with relevant internal teams such as, Marketplace Advertising, Paid Search, Streaming +, etc.
• Use expertise to solve highly complex problems and/or lead major departmental and/or cross-functional projects
• Develop, communicate, and oversee a comprehensive marketplace strategy with a clear understanding of all inputs that impact performance, including but not limited to: demand forecasting; catalog management; content analysis/optimization; operational efficiency; advertising; channel management; and business reporting / retail analytics.
• Effectively report on and communicate insights to all relevant stakeholders on the client team
• Partner with leadership of other Tinuiti Teams to develop a comprehensive commerce strategy for Tinuiti’s Marketplace clients
• Regularly communicate any and all updates relevant to the Marketplace Operations line of business, as well as their impact on client and/or agency strategy
• Inspire, recognize, coach, and lead teammates on a day-to-day basis and be a champion of Tinuiti’s culture
• Develop personal and business goals that tie back to division and company goals
• Contribute to your broader team by sharing learnings, pain points, and processes that can help develop your team or Tinuiti as a whole
• Be hands-on and resourceful when needed and support the Team in consistently meeting deliverables and deadlines
• Actively coach, mentor, and delegate tasks and responsibilities to junior members on joint accounts where you see serve as lead with successful execution

Requirements

• A clear understanding of retail and marketplace platforms and functions on Amazon; experience with Vendor and/or Seller Central
• Advanced in Excel/Sheets (pivots, lookups), PowerPoint or Google Slides
• A minimum of 4-5 years experience in e-commerce or Amazon experience
• Experience operating on Amazon Vendor Central and/or Seller Central
• Previous account management experience, preferred.
• Comfortable with large and complex data sets, fluent in retail math calculations
• Reliable, takes initiative and finds ways to solve problems independently, has a curious mind
• Ability to manage numerous client/brand needs and strategies
• Outstanding communication and interpersonal skills
• Articulate and well-accustomed to a client-facing role

Benefits

• Unlimited PTO: At Tinuiti, we believe you deserve time to rest, recharge, and enjoy life unplugged. When you prioritize time for yourself, you're able to bring your best self to work. That’s why we offer unlimited paid time off, a fully remote environment, and flexibility to take the time you need, when you need it.
• On top of that, we provide 20 paid holidays, including multiple long weekends, to ensure you have dedicated time to step away and disconnect. We're proud to offer above-industry standard work-life balance, consistently rated as one of the most loved benefits by Tinuitians year after year.
• Healthcare: Medical, Dental, Vision, Life & Disability, Flex Spending Accounts
• Retirement: Match up to 4% of your contributions at 100%
• Perks and Wellness: Fringe, Forma, Unlimited Telemedicine and Teletherapy available at no cost, Thankful giving, Equity
• Parental Leave: Birthing parents receive 16 weeks of leave with 100% pay (partners 12 weeks) after the birth or adoption of a child.
• Learning and Development: On-demand learning, mentorship program, leadership and management development programs and resources