Responsible for the oversight of service and operations for ~10 branches
Motivates and coaches all branch colleagues
Conducts branch visits to complete required audits, observations, and inspections
Participates in branch huddles to review operations procedures and opportunities
Performs risk management activities
Responsible for regular communication/feedback to the Regional Service Operations Manager (RSOM) and District Manager(s) regarding service and operations performance for assigned branches
Provides support for branch incident response
Requirements
High School Diploma or GED
3 years of retail service with operational experience