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Credit Controller, French & German Speaking at Quadient | JobVerse
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Credit Controller, French & German Speaking
Quadient
Remote
Website
LinkedIn
Credit Controller, French & German Speaking
United Kingdom
Full Time
3 hours ago
Apply Now
Key skills
Oracle
SAP
Communication
Time Management
Sales
About this role
Role Overview
Collection of outstanding debt by telephone and email
Manage the collection of debts and their status.
Maintain accurate record of query status.
Attend meetings to minimise customer disputes.
Process credit held orders and contact sales/customers where necessary.
Support in the preparation of accounts for litigation.
Mentor/support Credit Controllers as first point of contact.
Manage disputes and issues relating to allocated ledgers.
Lead on customer escalation calls.
Contribute to the creation and implementation of processes.
Support key areas within the business.
Create reports and share with key stakeholders.
Requirements
Fluent in French, German, and English
Experience of chasing debt within multi systems
Credit control experience in a commercial, B2B environment.
Excellent customer service skills, ideally in a telephone environment.
Professional and clear telephone manner
Good Organisational Skills and Time Management
Strong problem-solving skills
Excellent communication skills, both written and verbal
Good attention to detail and accuracy.
Works well under pressure to time scales, targets, and deadlines.
Strong interpersonal skills; engage, inspire, and motivate others.
Experience with using Siebel, Sales Force, SAP, Octopus & Oracle
Intermediate + Excel skills.
Attend meetings with Key Stakeholders as required.
Tech Stack
Oracle
Benefits
Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.
Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.
Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program.
Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.
Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.
Apply Now
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