Lead strategic research programs and design frameworks that support organizational priorities
Oversee multi-method studies and guide the delivery of strategic insights across teams
Develop and apply new research methodologies and measurement approaches to uncover actionable insights and trends
Oversee dashboard improvements and guide the team in building scalable, user-friendly tools for business needs
Manage team members and provide leadership across training, execution, and innovation
Present insights in high-profile client conversations, sales meetings, and strategic planning sessions
Support integration of research into partner-facing materials and business development
Lead research support for major pitches, renewals, and cross-functional initiatives
Help shape and champion the long-term research agenda and organizational insight priorities

8+ years of experience in research, analytics, or consumer insights
Bachelor’s degree required
Expertise in advanced quantitative methods (e.g., MaxDiff, Conjoint, Segmentation)
Strong fluency in qualitative methodologies, including moderation, ethnography, and thematic coding
Proven ability to lead multi-phase, multi-market studies and vendor relationships
Highly proficient in Excel, SPSS, Tableau, and survey platforms (Qualtrics, Survey Monkey)
Strong track record of applying syndicated data tools (e.g., YouGov, MRI, Simmons) to frame brand opportunities
Capable of synthesizing insights and data into storytelling narratives for brands and execs
Excellent presenter, able to build and deliver persuasive, insight-rich decks
Demonstrated leadership in managing complex projects, timelines, and team growth
Experience managing direct reports and cultivating high-performing teams
Drives innovation in research processes, tools, and partner-facing outputs
Strategic thinker with ability to drive impact across organization

Director, Fan and Partner Research – Contract

Key skills