Educate customers on best practices for deploying and scaling AI systems.
Serve as a trusted AI domain and technical advisor, internally and externally, throughout the sales cycle and early post-sale phase.
Proactively prospect into our existing customer base to uncover new cross-sell opportunities for Procore AI solutions (Datagrid).
Advise sales partners on account & territory strategies for engaging customers with Procore’s new AI offerings.
Partner with Sales to lead technical discovery calls and identify customer goals, tech stacks, data requirements, and workflow needs.
Build agents to solve customers' most pressing problems by writing AI instructions and configuring Tool usage.
Design and deliver custom demos and proofs-of-concept (POCs) showcasing our AI agent capabilities.
Translate customer requirements into technical solutions and implementation plans.
Collaborate with Product and Engineering to influence roadmap priorities based on customer feedback.
Support RFP responses, architecture diagrams, and security documentation.
Contribute to internal playbooks, demo environments, and reusable solution templates.

3+ years in a solutions engineering, pre-sales, or customer-facing technical role.
Proven track record of successful outbound prospecting, account mapping, and driving cross-sell revenue within existing accounts.
Strong understanding of AI/ML concepts, APIs, and cloud-based architectures.
Excellent communication and storytelling skills, you can frame complex solutions in terms of measurable business impact.
Strong prompt engineering skills
knowledge of best practices, Agent evaluation, etc.
Comfort presenting to executives, operations, and technical audiences alike.
Curiosity, resourcefulness, and the ability to thrive in a fast-paced startup environment.
Experience in the construction industry is a major +

Solutions Specialist – AI

Key skills