Coordinate daily production workflow for the in-house Creative Core team (task prioritization, assignments, delivery tracking)
Manage all external creative production partners: agencies, freelancers, briefs, deadlines
Scale total creative production
Implement and enforce KPIs, SLAs, and QC checklists across all production sources
Scout, evaluate, and onboard new agencies and freelancers
Optimize production workflows, identify and remove bottlenecks, and maintain process documentation

3-5+ years in production management, agency management, or project management in creative/advertising industry
Experience managing multiple external partners simultaneously (agencies + freelancers)
Comfortable managing high-volume production (100+ deliverables/month)
Budget management experience and negotiation skills
Excellent ability to give clear, structured feedback to external teams
Strong documentation, SOP creation, and workflow optimization skills
Active user of AI tools for process optimization and production management
Fluent English (spoken and written)

Creative Manager

Key skills