Case Manager

Role Overview

• Assist the Aged, Blind and Disabled populations enrolling in and recertifying in Public Health Insurance.
• Provide direct services to clients, including intake, engagement, assessment, service plan development, referral, advocacy, exit summaries and follow up.
• Monitor and document client progress toward service plan goals.
• Document all interactions with, or on behalf of, clients.
• Maintain familiarity with program resources available on
• and off-site.
• Coordinate client services with other social services, mental health, medical, employment, educational, childcare, and other providers.
• Conduct regular case conferences with clients and service providers as required.
• Complete program reports monthly, or more frequently as required.
• Report to, and meet with, supervisor monthly.
• Conduct home visits and other fieldwork, as required.
• Perform additional duties as assigned.

Requirements

• Bachelor’s Degree or HS/GED with 1 year experience in benefits and gov’t entitlements
• Bilingual both verbal and written preferred
• Proficiency in modern business communications including personal computers, electronic mail, voicemail, and copier equipment
• Proficiency in virtual platforms is preferred.

Benefits

• BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law.