About this role
Role Overview
- Coordinate operational processes related to onboarding, contract transitions, and offboarding for interns, freelancers, and full-time staff members.
- Support payroll preparation for short-term contracted staff members (interns and freelancers) by ensuring staff data, entity allocation, contracting, and compensation records are accurate and up to date.
- Maintain accurate staff records across internal systems, ensuring consistency in information such as roles, reporting lines, entity allocation, and compensation data.
- Maintain clear, up-to-date People Operations processes to ensure consistent execution of support workflows, and track SLA performance to support timely, reliable staff support.
- Respond to staff requests, providing timely, quality, clear, and helpful guidance while ensuring adherence to established procedures and SLAs.
- Coordinate operational workflows with shared services teams, ensuring dependencies, key handoffs, and critical alignment points are clearly tracked and monitored.
- Handle sensitive staff information with strict confidentiality and professionalism, ensuring appropriate access controls and data protection practices are in place.
Requirements
- 1–3 years of experience supporting operational workflows in HR, People Operations, or a similar administrative or operations role.
- Exposure to HRIS platforms, payroll systems, or staff data management processes.
- Familiarity with processes such as onboarding, offboarding, payroll coordination, or contract administration.
- Capacity to create or maintain documentation for procedures and internal processes (e.g, SLAs, HR policies, etc.)
- High attention to detail and a commitment to accuracy.
- Strong proficiency in Google Workspace, especially Sheets, Slides, and Docs.
Benefits
- Health insurance
- Flexible work arrangements
- Professional development opportunities