Own the day-to-day operating system for ALX's flagship leadership development journeys.
Ensure the programme lands with developmental integrity, operational excellence and enterprise-grade client confidence.
Coordinate cohort set-up, participant confirmation, onboarding timelines, baseline assessments, diagnostics, group allocations and graduation criteria.
Monitor attendance, participation, submission patterns and engagement signals, and coordinate timely interventions for at-risk participants or cohorts losing momentum.
Protect the quality of the learner experience across both open and dedicated corporate cohorts, ensuring it feels premium, intentional and well-supported.

4+ years of relevant experience in programme management, executive education, leadership development, learning operations, client delivery, or similarly complex coordination roles.
Demonstrated ability to manage multiple parallel workstreams, cohorts or client programmes without losing detail, pace or stakeholder confidence.
Strong understanding of cohort-based leadership development or manager capability programmes, including the difference between a learning event and a developmental journey.
Exceptional stakeholder management and communication skills; able to engage calmly and credibly with senior internal leaders, facilitators, sponsors and participants.
Strong operational design instincts
able to build practical runbooks, trackers, templates, checklists and governance rhythms that teams actually use.
High attention to detail, strong judgement and the ability to anticipate problems before they become delivery issues.
Comfort using data to manage programme health, including attendance, engagement, completion, risk tracking, diagnostics and participant feedback.
Confidence working across digital collaboration tools such as Google Workspace, Microsoft Office, Notion, Zoom, Microsoft Teams, Slack, survey tools and shared dashboards.
Willingness to work flexibly across time zones and travel occasionally to support in-person intensives, kick-offs or client moments when required.

Program Manager, Leadership Xcelerator

Key skills