Provide daily support 200+ active partners both Technical Questions, Support Ticket Creation, Marketing Support
Assist with onboarding workflows, go-live checklists, and partner documentation
Maintain and update partner records, trackers, and shared documents
Schedule meetings, prepare agendas, and coordinate follow-ups
Support co-marketing by coordinating with the marketing team and partners
Assist with the creation and distribution of partner communications and materials
Own administrative tasks including data entry, tracker updates, and reporting
Help collect, organize, and analyze partner-related data
Assist in implementing process improvement and automation initiatives across the team
Follow up with internal teams and partners to ensure timely task execution

1–2 years of experience in admin, coordination, or project support (SaaS or partnerships a plus)
Excellent written and verbal communication skills in English
Highly organized and detail-oriented
Able to work remotely and independently with minimal supervision
Strong adaptability and willingness to learn
Advanced proficiency in Google Workspace and Microsoft Office, with a strong focus on Google Sheets and Excel.
Comfortable using tools like Slack, Zoom, and basic CRM (HubSpot, Salesforce)
Experience with SaaS startups or partner-facing roles (Nice-to-Haves)
Familiarity with project management tools (ClickUp, Monday.com , Jira, Asana)
Experience creating simple visual assets (Canva, Illustrator, Photoshop)
Exposure to email marketing or newsletters (HubSpot)
Exposure to CRMS systems (Salesforce)

Competitive Compensation: We offer competitive pay based on market rates in the country of the applicant.
100% Remote: Enjoy the freedom to work from anywhere within your country of residence—be it a co-working space, your home office, or even your dining room table.
Equity: Every role in our company comes with valuable stock options in a fast-growing and profitable company.
Values-Driven Leadership: Our Core Values are not just words we’ve written to make us feel good.
Professional Growth: Our rapid growth offers unparalleled learning and development opportunities, along with a multitude of career advancement opportunities.
Annual Paid Leave: The specific amounts vary by country and are aligned with country and/or contract-specific norms.
Geographic Specific Benefits: As an international employer, we offer different country-specific benefits such as Health Insurance and Pensions in countries where these perks are customary.

Partner Operations Coordinator

Key skills