Develop and execute GoTo’s healthcare vertical growth strategy by identifying target segments, named accounts, priority use cases, and revenue opportunities focused on patient engagement, compliance and analytics.
Build and expand executive relationships within strategic healthcare accounts, leading consultative sales efforts that uncover business needs and align GoTo’s UCaaS, CCaaS, CX, and cloud communications solutions to customer priorities.
Own complex opportunity strategy from pipeline creation through close, including account planning, stakeholder mapping, business case development, proposal strategy, negotiation, forecasting, and revenue execution.
Establish and grow strategic partnerships with healthcare ecosystem players such as EHR vendors, system integrators, consultants, channel partners, and healthcare associations to accelerate market entry and customer acquisition.
Partner cross-functionally with Sales, Marketing, Product, Solutions Consulting, Customer Success, and Legal to shape healthcare-specific messaging, support demand generation, and influence go-to-market priorities based on customer and market insights.

10+ years of experience in strategic account sales, enterprise sales, business development, or vertical market leadership in healthcare technology, SaaS, cloud communications, contact center, or CX environments.
Proven success generating pipeline, penetrating strategic accounts, and closing complex, high-value enterprise deals involving multiple stakeholders and long sales cycles.
Experience selling into or building solutions for healthcare organizations, including providers, payers, healthcare IT, telehealth, digital health, or related ecosystems.
Strong understanding of solution-based selling, strategic account planning, and healthcare-relevant technologies and requirements, including UCaaS, CCaaS, CX, HIPAA, HITRUST, HL7, and FHIR.
Bachelor’s degree required; MBA or advanced degree preferred.
English required for global collaboration; additional language capabilities are a plus depending on market coverage.

Comprehensive health benefits, life and disability insurance.
Generous paid time off, paid holidays, volunteer time off, and quarterly self-care days and no meeting days
Tuition and reading reimbursement programs to support your continuous learning and professional growth
Thrive Global Wellness Program, confidential Employee Assistance Program (EAP), as well as One to One Wellness Coaching
Employee programs—including Employee Resource Groups (ERGs), GoTo Gives, and our charitable matching program—to amplify your connection and impact.

Healthcare Business Development Director

Key skills