User Experience Strategist, Specialist

Role Overview

• Architects UX Strategy Across Programs
• Develops and leads user experience interface architecture strategies that align with business and marketing goals
• Drives initiatives that elevate the overall user journey and ensure cohesion across teams, platforms and touchpoints
• Leads Cross-Divisional Collaboration
• Partners with cross-functional team members, including product, engineering, analytics and research, to deliver high-impact experience solutions
• Coordinates creation and delivery of designs, prototypes, and documentation
• Regularly presents strategic recommendations to senior leaders and stakeholders to influence direction and priorities
• Explores Emerging Technologies and Market Trends
• Maintains a strong awareness of evolving industry and market trends to inform strategic UX decisions and ensure solutions remain competitive and forward-thinking
• Applies Research and Data-Driven Insights
• Utilizes both qualitative and quantitative data and insights to inform decisions
• Synthesizes user feedback, behavioral data, and analytics to continuously refine and optimize the user experience
• Defines Experience Requirements and Guides Execution
• Collaborates with product owners and cross-functional team members to define user and business requirements
• Ensures strategic alignment from concept through delivery, partnering closely with development teams to maintain design integrity throughout execution
• Champions Strategic UX Initiatives and Special Projects
• Leads or contributes to special projects that advance UX maturity across the organization
• Takes initiative in identifying gaps, proposing solutions, and mentoring team members to foster a culture of design excellence.

Requirements

• Five years related work experience
• Two years of User Experience or User Interface experience
• Undergraduate degree or equivalent combination of training and experience in a creative or technical field
• Graduate degree preferred
• UX design and mobile app experience preferred.

Benefits

• Health insurance
• Flexible work arrangements