Communication Specialist I

Role Overview

• Responsible to serve as a communications coordinator between all customers of Air Methods Communications (AirCom)
• Coordinate all flight coordination information, including computer data entry
• Responsible for flight following from lift off to touch down, following all FAA and company regulations
• Responsible for initial communications of public, private and flight-related calls coming into AirCom
• Responsible for communications between pre-hospital health care providers and the receiving institutions
• Promote communication between Communications Specialists, members of Flight team and outside agencies
• Assist in training new employees

Requirements

• High school diploma or general education degree (GED)
• 1-2 years dispatch experience or experience with medical terminology used by Emergency Medical Technician or CNA
• Ability to present a professional image on the telephone and radio
• Ability to multi-task efficiently, works in a fast-paced environment on multiple projects, and has a strong attention for detail
• Advanced customer service and phone skills
• Excellent written and verbal communication skills
• Ability to be a team player with a professional attitude
• Ability to take and relay reports accurately
• Strong interpersonal skills and a high degree of collaboration at all levels
• Intermediate with Microsoft Office Suite, including Word, Excel, and PowerPoint and Outlook

Benefits

• For more information on our industry-leading benefits, please visit our benefits page here.