AVP, Enterprise Project Management Office – Strategic Initiatives Lead

Role Overview

• Own end‑to‑end execution of enterprise and cross‑business strategic initiatives , from early definition through delivery, stabilization, and value realization.
• Serve as the lead delivery executive for the most complex, high‑risk, or high‑visibility initiatives.
• Ensure initiatives align to enterprise strategy, investment priorities, value targets, and operating constraints.
• Maintain accountability for outcomes—not just milestones.
• Ensure change and adoption planning is embedded in the delivery lifecycle , aligned with technical milestones, decision points, and business readiness activities.
• Proactively assess and manage change impacts, adoption risks, stakeholder readiness, and organizational capacity across initiatives.
• Partner with Business leaders, Communications, HR, and Change practitioners to ensure effective engagement, readiness, and sustainment.
• Ensure leadership and delivery teams clearly understand their accountability for change execution and adoption , while EPMO ensures consistency, visibility, and discipline.
• Incorporate change readiness and adoption measures into health reporting and executive discussions.
• Actively coach and mentor Program Managers, Senior Program Managers, and Project Managers on delivery leadership, stakeholder management, escalation, and change readiness.
• Balance direct execution with leadership leverage to drive outcomes at scale.
• Hold direct management responsibility for program and project management resources aligned to Strategic Initiatives.
• Assign talent based on capability, experience, and change complexity , not just capacity.
• Manage performance, development, succession planning, and role mix to ensure sustainable delivery capability.
• Partner with Finance on business cases, forecasting, funding changes, and benefits tracking.
• Ensure delivery decisions consider both financial outcomes and change adoption impacts .
• Reinforce accountability for sustained benefits beyond go‑live.
• Act as a trusted advisor to senior Business, Technology, Finance, and Executive leaders.
• Translate complex delivery and change dynamics into clear options, implications, and recommendations.

Requirements

• 15+ years proven experience as a hands‑on enterprise delivery leader in highly matrixed environments.
• Demonstrated success leading large, highly complex, business‑critical initiatives with significant change impacts.
• Strong understanding of change management principles as integrated into program delivery , not treated as a parallel discipline.
• Ability to coach leaders through resistance, ambiguity, and large‑scale organizational change.
• Strong executive presence; trusted decision partner to senior leaders.
• Deep expertise in program governance, financial management, risk mitigation, and enterprise delivery.
• Exceptional communication, judgment, and stakeholder influence skills.
• Bachelor’s degree required, Master’s degree or equivalent experience preferred.

Benefits

• Health, dental, vision and life insurance plans
• 401(k) Savings plan – with generous company matching contributions (up to 6%)
• Voya Retirement Plan – employer paid cash balance retirement plan (4%)
• Tuition reimbursement up to $5,250/year
• Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
• Paid volunteer time — 40 hours per calendar year