Provide technical and programming (client-side web technologies; HTML, CSS, JavaScript, XML, HTTP protocols) consultation to systems integrators, third-party developers and internal Moneris teams
Be the subject matter expert (SME) in Moneris solutions for integrators from development to post-production for multiple projects simultaneously
Collaborate with multiple internal teams on integration projects to ensure support and delivery, this includes supporting internal teams with technical advisory on Moneris Gateway Solutions
Manage Escalations by contacting merchants and identifying critical areas and engaging several teams to facilitate issue resolution. Integration activities managing through to deployment independently or in-collaboration with senior resources.

Bachelor's degree or college diploma in computer science, or equivalent work experience
2+ years of experience in IT client consulting role, can read code and communicate with external stakeholders
1 year of programming experience is considered an asset
Knowledge of Java, .net or PHP, and restful API (Json) is a big PLUS
Strong documentation and client management skills
Excellent communication and time management skills
Must be fluent in French and English

Comprehensive Total Rewards Program, including performance-based bonuses
Flexible benefits starting from day one
Choice of a health spending account (HSA) or personal spending account (PSA)
Retirement planning support, with profit-sharing programs including company match and a defined contribution pension plan
Growth & development opportunities, including unlimited access to Coursera, mentorship programs, and an internal gig marketplace
Holistic wellness support, with an Employee & Family Assistance Program, 24/7 virtual healthcare, and workplace wellness initiatives
Flexibility that works for you, including hybrid work arrangements, a Work from Abroad program, and paid time off programs
Recognition and rewards, with company-wide recognition programs, exclusive banking perks from RBC & BMO, and access to great employee discounts

Technical Client Consultant, Bilingual

Key skills