Serves as the company’s primary representative at the assigned state capitols before executive leadership, including Medicaid directors, transportation program leaders, and personal care services (PCS) administrators
Develops and maintains direct relationships with legislative leaders and their staff, committee staff, executive branch officials, and regulatory authorities to advance the company’s policy and business objectives
Leads state-level legislative and executive branch advocacy efforts, including direct lobbying, engagement with agency leadership, and coordination with contract lobbyists as appropriate
Monitors, analyzes, and interprets legislative, regulatory, and procurement activity for potential impact to the Company’s operations, contracts, reimbursement, and compliance obligations
Tracks and assesses legislative and regulatory developments and communicates risks, opportunities, and recommended actions to senior leadership and cross-functional partners
Prepares and delivers testimony, comment letters, issue briefs, and executive talking points for legislative hearings, regulatory proceedings, and stakeholder meetings
Partners closely with Sales, Business Development, and Operations to engage proactively with Medicaid, transportation, and PCS program leadership in support of contract retention, procurement readiness, and rate stability
Supports implementation of enacted legislation or regulations by coordinating with internal stakeholders to ensure operational readiness and alignment
Represents the Company in relevant state-based committees, advisory groups, and trade associations
Implements and manages state-level public affairs initiatives in collaboration with the Vice President and Corporate Affairs leadership
Executes grassroots and grasstops engagement efforts when activated, including stakeholder outreach, coalition coordination, and third-party engagement, ensuring alignment with enterprise strategy and messaging
Supports coalition participation and alliance development efforts in-region, maintaining relationships with provider groups, community stakeholders, advocacy organizations, and industry associations
Conducts stakeholder mapping and maintains ongoing engagement plans for policymakers, regulators, and key influencers in assigned states
Provides local intelligence and risk assessments related to strategic alliances, community partnerships, and stakeholder positioning
Deploys surrogate engagement strategies in-region, identifying and coordinating appropriate third-party validators consistent with enterprise guidance
Political Strategy Provides insight into state political dynamics, leadership transitions, and electoral environments that may impact regulatory oversight, procurement cycles, or reimbursement frameworks
Supports state-level political engagement activities consistent with company governance standards and Corporate Affairs strategy
Advises Corporate Affairs leadership on emerging policy trends, enforcement risks, and stakeholder sentiment within assigned states
May lead projects and performs other duties as assigned
Requirements
Bachelor's Degree required; advanced degree in public policy, public administration, law, or related field preferred
Ten (10) plus years of relevant work experience in state government affairs, public policy, or public affairs, including direct experience working with state legislatures, governors’ offices, or executive branch agencies
Demonstrated experience serving as a primary external representative before policymakers and regulators
Experience coordinating or managing contract lobbyists and external stakeholders
Experience in healthcare, Medicaid, Medicare, transportation policy, human services, or other regulated industries preferred
Strong project management and judgment skills, including ability to work under deadline with limited supervision
Exceptional writing and verbal communication skills, including experience drafting testimony, comment letters, and executive briefings
Strong analytical skills, including ability to interpret legislative language and regulatory guidance and translate implications into business insights
Ability to collaborate internally across Sales, Business Development, Operations, Product, Legal, Compliance, and Marketing with a high level of professionalism
Real-world experience advancing state-level legislative and regulatory strategies that supported business objectives
Understanding of state procurement and rate-setting environments, particularly in Medicaid, non-emergency medical transportation, and personal care services
Demonstrated ability to build and maintain relationships with senior policymakers, agency leaders, and external stakeholders
Confidence and presence necessary to serve as the company’s lead representative in a state or region
Ability to manage multiple states with differing political and regulatory environments while maintaining strategic alignment with enterprise priorities
Willingness and ability to travel regularly within assigned states
Willing to travel 60% of the time
Benefits
Medical, Dental, and Vision insurance
Employer Paid Basic Life Insurance and AD&D
Voluntary Life Insurance (Employee/Spouse/Child)
Health Care and Dependent Care Flexible Spending Accounts
Pre-Tax and Post --Tax Commuter and Parking Benefits
401(k) Retirement Savings Plan with Company Match
Paid Time Off
Paid Parental Leave
Short-Term and Long-Term Disability
Tuition Reimbursement
Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)