Execute data and permission migration projects from on-premises and Cloud sources to ensure successful customer deployment and adoption of the Egnyte platform
Act as liaison between customers and internal teams for monitoring, reporting, and troubleshooting of migration jobs
Engage with customers and internal teams to provide status and escalate issues
Communicate professionally and succinctly and follow Egnyte Professional Services Standard Operating Procedures (SOP).

Strong technical skills that cover the following areas:
Software installation and troubleshooting skills
Data and permission migration tools
Virtualization experience (VMWare, Hyper-V)
Windows/Linux Server operating systems
Execute and monitor scripts (Python, SQL, PowerShell)
Good understanding of Microsoft Active Directory, Azure AD, SSO
Prior experience supporting Enterprise software or supporting Enterprise applications in technical capacity for a SaaS environment.
Experience migrating data and permissions
Extensive experience with customer-facing implementation roles working remotely.
Should be adept at leading technical discussions and implementation with stakeholders.
Excellent customer engagement and communication skills.
Fluency of spoken and written command of English.
Attention to detail and adapt to process in a quick changing environment.
Ability to actively multi-task and manage multiple projects in parallel.
Bachelor's degree in related technical discipline is preferred.
10+ years of relevant technical function experience.
Willing to work during US Eastern time every day.

Senior Technical Consultant

Key skills