Analyze business issues by listening to and understanding the customer's business and IT needs, and propose optimal solutions
Regularly communicate with customers to build trust.
Provide technical leadership and assist in the implementation of architectural design of solutions utilizing Red Hat products
Work closely with the Red Hat Product Engineering, Business Development, Consulting, Support, and Sales teams to deliver exceptional customer experience
Participate in internal initiatives, create consulting whitepapers, and update the knowledge base
Serve as a senior trusted adviser to Red Hat’s customers and partners and play a key role in helping them develop their technology roadmap
Initiate new projects, guide the implementation team, and monitor the progress of a project to ensure that it continues to conform to the overall architecture
Collaborate with the broader regional and global Red Hat’s teams to deploy our application modernization capabilities
Requirements
8+ years of experience working with enterprise customers on a range of development and deployment projects
Successful experience in a senior technical post sales or partner-facing role, specifically consulting experience in solving customer issues and driving projects
Excellent written and verbal communication skills in English
Proven record of developing relationships at engineering, commercial, and executive levels
Solid knowledge of web service and microservices architectures
Experience architecting, designing, developing, and managing mission-critical applications
Knowledge of enterprise integration technologies, architecture, and concepts. For example, Apache Camel and Kafka
Experience working with at least one version control software tool
Passion for open source technologies
Highly effective communication skills in Japanese; ability to negotiate with stakeholders for customer projects
Experience using container-based technologies like Docker, Kubernetes, and Red Hat OpenShift is a big plus