Keep our SaaS ecosystem running smoothly as we grow and evolve
Ensure systems connect efficiently and data flows cleanly between them
Work closely with stakeholders to help shape decisions, not just implement them
Maintain a clear, prioritised view of what we’re changing and why, including where tools like AI might help
Partner with the business to help teams determine requirements and work through options and tradeoffs before decisions are made
Bring clarity to who owns what, without slowing things down
Stay across integrations, dependencies, and data flows
Work with vendors in a practical way, getting what we need without unnecessary complexity
Help teams through change

Experience managing and optimising cloud-based business applications
Strong understanding of integrations and the way data moves between platforms
Sound experience working with vendors, including selection, onboarding, and ongoing performance conversations
Confidence working with stakeholders, gathering requirements, helping guide decisions and pushing back if needed
Familiarity with modern tools, including AI, and where they can genuinely add value

Business Systems Manager

Key skills