Accounts Receivable Billing Representative

Role Overview

• Responsible for accurate and prompt follow-up of unpaid or denied claims/charges
• Providing outstanding customer service to both patients and staff members
• Research difficult accounts and report denial trends to management
• Keeping current with all assigned payer updates
• Respond to patient and third party inquiries/complaints regarding patient accounts via phone, mail or in person
• Review/analyze patient accounts and take actions to resolve issues by executing adjustments, refunds, etc.
• Maintain/improve productive third party relationships

Requirements

• High School Diploma or GED
• Two (2) years of experience in Medical Physician billing, collections and/or reimbursement
• Knowledge and understanding of patient billing, billing transmission and electronic billing systems
• Knowledge of medical terminology and ICD-9/CPT coding
• Ability to interpret third party coverage, patient responsibility and evaluate a patient’s financial condition
• Knowledge of the appeals processes for different payers
• Knowledge of electronic billing systems and EMR’s

Benefits

• Health insurance
• Paid time off
• Flexible work arrangements