Delivery Manager

Role Overview

• Develop detailed project plans, schedules, and timelines.
• Work with product and engineering teams to define project scope, goals and deliverables.
• Identify and engage with all stakeholders.
• Communicate project expectations and updates to stakeholders.
• Facilitate steering committees.
• Work with the project team to surface risks and issues.
• Develop and implement risk mitigation strategies.
• Lead and motivate project team members, providing guidance and support as needed.
• Ensure adherence to risk and governance processes.
• Facilitate project governance meetings.
• Build and maintain strong relationships with key project stakeholders, contributors and sponsors.
• Ensure effective communication within the project team and with external stakeholders.
• Prepare and present regular status reports.
• Work with key stakeholders to embed change effectively.
• Coaching individuals and teams to address dysfunctions and improve delivery outcomes.
• Mentor junior colleagues in industry best practice and Zopa ways of working.

Requirements

• You have experience in a Delivery related role.
• You have strong communication skills.
• You have experience managing medium/large multi team projects.
• You have experience managing both technical and non-technical projects
• You have worked closely with product managers and software engineers.
• You have experience building and maintaining detailed project plans.
• You are a keen problem solver and can navigate ambiguity effectively.
• You have experiencing managing senior and C-level stakeholders.
• You have a solid understanding of change management principles.
• You can prioritize effectively and know when to escalate for guidance.
• You are proactive in identifying and addressing your development needs.
• You are happy to come into the office at least 2 times a week or as required.

Benefits

• Flexible ways of working
• Face-to-face collaboration
• Good work-life balance
• Option of working from abroad for up to 120 days a year