Key skills
Project ManagementCommunication
About this role
Role Overview
- Deliver outstanding partner support to major and independent labels
- Troubleshoot complex rights management issues across Spotify’s rights management tools
- Partner with Product and Engineering to drive product solutions that fit partner needs and the ever evolving music ecosystem
- Track operational metrics and partner feedback to inform continuous improvements
- Lead scaled education and communications for Spotify’s rights management tools
- Collaborate closely with and develop strong relationships with Legal, Business Affairs, Partnerships, Product, Content Platform, S4A Support and Content Insights
Requirements
- minimum of 3+ years of experience in digital rights management and technical project management in a partner facing role
- experience working at, or closely with, record companies, distributors, artist management teams or other music industry partners
- expert knowledge of digital rights management systems across various digital service provider platforms
- experience using automation, data analysis and reporting tools to drive operational decisions to measure workflow performance
- confident using data and insights to support recommendations and tell a clear story
- clear communication and excellent high-touch premium support to partners
- works well in cross-functional environments and knows how to influence without formal authority
- highly organized self-starter, attentive to detail, able to balance long-term strategy with day-to-day needs in a fast-paced environment
Benefits
- health insurance
- six month paid parental leave
- 401(k) retirement plan
- 23 paid days off
- 13 paid flexible holidays