Deepen and broaden your understanding of the Campminder platform. We’ve developed a comprehensive, 3-week training to ignite your career here
Refine your phone and email communications so they are efficient, empathetic, comprehensive, tactful and clear
Have an eye out for any product or procedural improvements; you take ownership to move that forward or implement with your team
Apply your meticulous attention to detail to help you keep updated and accurate records of relevant information in our customer relationship management (CRM)

Has thrived in a role where they directly supported clients for the majority of the day
Understands when it’s time to dig-in and double down based on increased volume and business needs; they work with urgency and drive to rise to the challenge
Seeks out opportunities to help others
Is often the “go-to” friend for technology help because they quickly learn new software/technology and teach it to others
Is able to rapidly think through and solve complex problems
Is able to teach and explain processes clearly and efficiently on the phone and in writing
Remains calm in emotionally charged conversations; is able to imagine themselves in somebody else's shoes and meet them where they are
Proactively looks for more ways to add value, contribute, and keep learning

Wide selection of medical, dental, and vision coverage options (the company's contribution covers 100% of at least one option for each), with $500 HSA match for HSA-compatible plans
Ability to choose where you work
remotely, in the office, or a mix!
A variety of resources to support mental health and emotional well-being
12 weeks of 100% paid parental leave for all new parents, including via adoption, surrogacy, and foster care
401(k) with 4% company matching
Trust-Based (flexible) PTO (and yes, we use it!)
$600/year wellness allowance
Company-paid subscriptions, training, and support for using AI professionally and personally. We have a team dedicated to enabling our AI capabilities for our team members and our customers!

Client Support Representative

Key skills