Customer-specific customization based on Agentforce templates
Prompt tuning and rollout for smart prompts
Management of AI agents and data security
Ensuring the data foundation for AI and linking it with flows
Requirements
Several years of in-depth project experience as a Salesforce Administrator in an agency or consulting environment (Sales & Service Cloud certifications are required)
Strong understanding of Salesforce architecture
High quality awareness for data security and access controls in complex client environments