Supports the operational management and further development of our business systems based on Zoho One (CRM, Projects, Analytics, Desk, etc.)
Maintains our Zoho applications in day-to-day business and helps ensure stable and auditable system structures
Helps map business processes across systems
Implements automations and maintains logic and rules within the systems
Further develops our Zoho One applications, including documentation for daily operations
Configures and maintains modules, fields, layouts, and basic logic within the systems
Creates and maintains reports and dashboards to improve visibility of our processes
Works closely with our business units on system-related requirements

Proven experience supporting and configuring CRM systems
Basic understanding of business processes and CRM system logic
Delivers practical solutions to requirements from business teams
Communicates effectively and is solution-oriented
Nice to haves: Experience with Zoho One or comparable SaaS system landscapes / project management tooling
Experience with Power BI or SQL

100% Sustainability: Make a valuable contribution to climate protection by helping us expand photovoltaic installations on multi-family buildings
100% Community: Become a central part of a dynamic energy startup with a highly skilled and committed team. Shared events are as much part of our values as collective decision-making and mutual appreciation
100% Flexibility: Work where and when it suits you best — at our company work and private life are truly compatible. You can expect: flexible working hours, 30 days annual leave per year + your birthday off
Hybrid and mobile working
Workation within the EU
Sabbatical options
100% Benefits: Benefit from our mobility and health budget and get access to a company bicycle (JobRad) and/or a Deutschlandticket. Also benefit from a company pension scheme, a subsidy for Urban Sports Club membership, and our online mental health platform available to you at any time. Complimentary beverages in our Ehrenfeld and Berlin offices are, of course, included

CRM & Business Systems Specialist – Zoho One

Key skills