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Product Manager – Customer Hub at 1KOMMA5° | JobVerse
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Product Manager – Customer Hub
1KOMMA5°
Remote
Website
LinkedIn
Product Manager – Customer Hub
Germany
Full Time
3 weeks ago
No Sponsorship
Apply Now
Key skills
AI
Analytics
Stakeholder Management
User Research
Product Management
Communication
Sales
About this role
Role Overview
Lead the product management lifecycle for our customer portal from concept to implementation.
Conduct user research and leverage insights from analytics and experiments to uncover valuable findings and identify opportunities.
Define the roadmap based on results and data, in alignment with international stakeholders.
Improve the customer experience by guiding customers through their 1K5 experience from initial information overview to installation.
Optimize our processes and increase efficiency for our internal teams worldwide by helping our customers succeed.
Collaborate with engineers and designers within an interdisciplinary team.
Requirements
Several years of experience in product management, ideally in renewable energy, energy supply, or a related field.
Experience in e-commerce, marketing, sales, or related areas for consumer-facing digital products in a growth environment.
Customer-focused mindset, always seeking opportunities to improve the customer experience through regular user research.
Ability to thrive in a dynamic environment, collaborate cross-functionally, and motivate your team toward shared goals.
Data-driven mindset with hands-on experience using insights, analytics, and experiments to optimize and inform strategy.
Excellent communication and stakeholder management skills, with good command of English and German.
Bonus points for:
Proficiency in using AI and no-code tools to build simple internal apps and prototypes for value testing.
Curiosity: continuous experimentation with AI tools to optimize daily product management work.
Benefits
Be part of an international, dynamic, and highly motivated team of people who have proven they can get things done.
With your work you accelerate the energy transition and thus have a direct impact on our climate.
Work and learn from other highly talented colleagues.
You will have direct access to decision-makers.
Strong prospects to join full-time at one of Europe’s most promising scaleups.
Work remotely (throughout Germany), with offices in Hamburg, Berlin, or Munich.
Build a healthy balance alongside your work and enjoy all the benefits of the EGYM Wellpass.
Access benefits and discounts through Futurebens.
Whether city bike or e-bike – stay flexible with our JobRad leasing and do something good for the environment at the same time.
Apply Now
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