Key skills
ServiceNowCommunicationRemote WorkSales
About this role
Role Overview
- Analyze and evaluate client requirements from the financial sector
- Design optimized operational processes based on ServiceNow ITOM
- Conduct training sessions and workshops
- Manage internal communication with technical consultants
- Coordinate subprojects and present project results
- Support the sales team with proposal cost calculations
Requirements
- Extensive experience with ServiceNow, particularly in ITOM (CSDM, Service Mapping)
- Industry knowledge in financial services, insurance, or government agencies
- Proven track record as a consultant on large ITOM projects
- Solid understanding of CMDB concepts and heterogeneous IT infrastructures
- Demonstrable successes in consulting and implementing ServiceNow solutions
- Fluent in German and English, both written and spoken
Tech Stack
- ServiceNow
Benefits
- Flexible work location, including remote work / home office
- Company pension plan
- Regular team events