Independent responsibility for designing and developing ServiceNow solutions
Advising and supporting our clients in the use of ServiceNow
Advising clients on software architecture matters and current development trends
Designing and developing innovative solutions for digital transformation and automation
Continuously monitoring and evaluating technological developments in the areas of enterprise architecture and enterprise workflows
Providing subject-matter support for project acquisition and the expansion of customer relationships
Carrying out implementations in customer environments
Independently organizing, executing, and tracking assigned projects
Developing and delivering technical standard and proposal presentations
Taking ownership of topics and further developing our ServiceNow portfolio
Building and expanding a team of up to 10 employees and managing nearshore and offshore delivery units
Technical leadership and coaching of project teams
Responsibility for pre-sales activities

Degree in Computer Science / Business Informatics or a comparable qualification
Excellent German and English skills (C1 or above) in spoken and written form
At least 5 years of full-time professional experience, ideally with several years in technical leadership roles
Experience preparing cost estimates and handling customer proposals
Several years of experience in software development
Experience as a project manager with multidisciplinary Scrum or DevOps teams
Long-standing experience in IT service management and project management
(Solid) knowledge of current architecture trends and common development processes
Ideally experience in automotive, insurance, or banking
At least 5 years of experience in client-facing roles and in planning and implementing enterprise architecture with ServiceNow
Ideally certified as an ITIL® Expert, Prince2® Practitioner, and with at least 3 ServiceNow certifications

Company pension plan
Flexible trust-based working hours
Open and relaxed working atmosphere — flat hierarchy with executives and colleagues — and enjoyable company events

ServiceNow Architect – m/f/d

Key skills