Implement AI solutions using OOTB products and standard approaches
Execute technical project phases according to defined timelines and budgets
Manage scope adherence and prevent scope creep through technical controls
Ensure all technical deliverables meet quality and standards requirements
Own technical implementation from handoff through go-live
Coordinate technical activities across project phases
Manage technical resources and timeline commitments
Provide regular status updates on technical delivery progress
Implement and maintain technical standards across all deliveries
Ensure compliance with architectural and design guidelines
Drive adoption of approved tools, methods, and practices
Act as owner of technical implementation excellence
Interface with customers on technical implementation requirements
Collaborate with Solution Architects on technical feasibility and design
Work with Technical Support Engineers to ensure smooth solution handoff
Coordinate with Center of Excellence on delivery readiness
Enhance and maintain self-help repositories such as knowledge bases, Q&As, and learning platforms
Collaborate closely with the Product Team to ensure strong feedback loops
Work with the AI Context Team to boost the accuracy and performance of machine learning models and product offerings.

Degree in IT, Computer Science, Engineering, or related field
Experience as a Technical Implementation Manager, Solutions Engineer, or Technical Project Manager in AI, automation, or enterprise software
Strong background in OOTB product implementation and configuration
Knowledge of Javascript
Experience with database management (SQL, Postgres, MongoDB)
Experience with AI/ML platforms, API integrations, and technical project delivery
Knowledge of enterprise software ecosystems and integration patterns
Experience with Prompt Engineering for LLMs
Fluent in English (both written and verbal)
Experience working in fast-paced, innovative environments
Nice to have: Experience in finance domains such as P2P, O2C, R2R, H2R, FP&A, or other GBS use cases
Familiarity with ticketing systems such as Jira Software, Jira Service Management, or Salesforce.

AI Tech Delivery Specialist – CoE

Key skills