Provide advanced technical advice, counsel, and expertise in support of securing sales of networked printing devices, associated software/servers, and professional consulting services
Provide technical support in sales presentations, customer trainings, and service delivery
Work with the sales team on evaluating prospective customers, account strategy, and enterprise printing applications solutions
Participate in sales calls and customer meetings
Collaborate on RFP responses and provide ongoing project management support on complex solutions
Collaborate on the installation and integration of products and applications
Conduct customer training classes and provide installation and integration direction

Bachelor's degree in a relevant field or equivalent experience required
3 to 5 years of related experience
Relevant business experience relating to printing pre-sales/post-sales support in Large Format, office and production environments
Understand and be comfortable in using Adobe Creative Suite, Quark Xpress and/or other standard Color composition and management tools
Able to use and operate Postscript/PDF file handling tools
Acrobat Pro Distiller, etc.
Extensive travel is required, up to 70% with overnight stays
Valid driver's license and acceptable driving record are necessary
Certified Color Management Professional Master; Additional Datastream knowledge – AFP, VIPP, PPML and LCDS/Metacode a plus
Understanding of complex systems solutions, integration and networking in Windows, UNIX & Macintosh environments

Solutions Analyst

Key skills