Underwriting Assistant

Role Overview

• Support renewals, new business, and policy documentation
• Prepare pre-renewal and underwriting quotes
• Process policy endorsements and manage cancellations
• Assist in maintaining broker relationships by ensuring timely and professional communication
• Maintain shared inbox and accurate records across systems and escalate queries as needed
• Support the preparation of quote documentation, proposals, and renewal presentations

Requirements

• Completion of secondary education
• Positive, professional, can-do attitude with a strong sense of accountability
• Excellent customer service skills, including written and verbal communication skills
• Excellent attention to detail and organisational skills with the ability to calmly navigate competing priorities
• Proficiency in Microsoft Office and comfortable with IT systems

Benefits

We are proud winners of Top Insurance Employers 2022, 2023 and 2024 and 5-Star Diversity, Equity & Inclusion awards (Insurance Business Australia). All employees enjoy:

• Our ‘Excellence Program’ encourages and rewards a culture of high-performing individuals and teams
• ‘You Do You Day’ – an annual additional leave today to do something that brings you joy
• Commitment-free social club, with monthly in-office catch ups and quarterly events to get to know your colleagues better
• Annual end of financial year and end of calendar year events, in addition to social club arrangements
• Optional annual charity volunteering day, facilitated by us
• 3 additional personal leave days per year – for whatever you need
• Flexible public holidays – to celebrate our diversity you can “Swap” 2 public holidays for a more culturally significant day to suit you Applications will only be considered where you clearly explain in an application letter why you are a match for this role. You must also include your resume. Applicants must be an Australian Citizen or Permanent Resident to apply for this role.** Only shortlisted candidates will be contacted.****