Own the cross-team quality strategy across Paragon’s product surface area
Define and enforce a clear testing strategy across unit, integration, end-to-end, and live-environment testing
Partner with engineering teams to reduce reliance on manual regression and increase high-value automated coverage
Help define which test coverage should live in the monorepo and which should live in QA-owned live-environment automation
Establish clear release gates, smoke suites, and risk-based regression standards
Help evolve our quality systems so Paragon can deploy dozens of times per day with high confidence
Work with embedded QA engineers to improve consistency in test planning, test case design, bug reporting, release validation, and automation priorities
Coach teams on what quality ownership should look like for new features so automation is built in rather than added later
Drive improvements in test reliability, flake reduction, coverage quality, and release confidence
Partner with platform and SRE on environment stability, deploy verification, rollback confidence, and post-release checks
Improve the way we triage escaped defects and use them to strengthen the right layer of coverage
Help shape a quality operating model where QA is focused on high-leverage work rather than acting as a bottleneck for every release
Act as a player-coach when needed by reviewing test plans, contributing to automation strategy, and jumping into important quality problems directly
Requirements
Significant experience leading quality strategy for complex SaaS or infrastructure-style products
Strong experience across manual testing, test automation, regression strategy, release validation, and risk-based testing
Experience building or improving automated test coverage in collaboration with engineering teams
Deep understanding of the tradeoffs between unit, integration, API, end-to-end, and post-deploy testing
Experience working in an embedded QA or cross-functional product team model
Strong judgment around where human testing adds value and where it should be replaced by automation
Experience improving release processes and reducing QA bottlenecks in a growing engineering organization
Experience working in an environment with very high deployment frequency, or helping an organization build toward a model where teams can deploy dozens of times per day with high confidence
Strong instincts around release safety, test gating, change risk, and how to keep main and staging healthy as deployment frequency increases
Strong written and verbal communication skills
Ability to influence engineers, managers, and cross-functional partners without relying on org hierarchy
Comfort operating in a hands-on, ambiguous environment where you are helping define the function as you go.
Benefits
A brand new laptop and any additional equipment you need to do your best work
Top-of-the-line health, dental, and vision insurance
Paid, gender-neutral parental leave (including adoption and foster placement)
Flexible working hours (we focus on outcomes, not time online)
Unlimited PTO, with a minimum encouraged amount per year