Product Manager

Role Overview

• Owns product strategy; Creates and continuously updates an outcome-oriented product roadmap that reflects current product priorities
• Acts as the main conduit of information between the product team and stakeholders; communicates how the product will or does deliver business and user value
• Manages stakeholder expectations
• Prioritize what the product team should focus on by balancing business, user, and product needs
• Identifies, evaluates, and implements mitigations to product risks
• Runs “Lean Experiments” to test product assumptions, with a bias towards running those experiments in user interviews or deployed software environments
• Participates in user research efforts; encourages human-centered design thinking
• Writes small user stories with detailed acceptance criteria that engineers can implement into product features
• Advocates for frequent releases to production; supports continuous delivery by quickly conducting acceptance testing on user stories
• Measures success of features and product value by gathering metrics; values outcomes over outputs

Requirements

• 5 years’ experience as a Product Manager &/or Product Designer
• Can distinguish between questions for which they can find the answer, and those that require an expert
• Lean Mindset: Thinks in small, incremental changes to the product rather than major milestones
• Easily builds trust with product teams and stakeholders
• Can differentiate between stakeholder ideas, business requests, and legal/policy considerations; understands that “specifications” or “requirements” are not validated features
• Can understand complex business domains and policy, synthesizes that information quickly and identifies patterns
• Can translate technical considerations to a non-technical audience
• Can identify when a product requires additional resources to achieve business goals and communicates those needs early to leadership
• Intellectually curious and open to learning
• Enjoys making sense of complex domains and wonky policy
• Flexible to changing priorities, especially those based on new policies or executive orders
• Forms strong opinions backed by research, but is open to changing those opinions with new evidence
• Works as a member of a balanced product team rather than as a team manager; enjoys working in a collaborative environment

Benefits

• PTO including paid parental, military, and bereavement leave
• Eleven (11) paid Federal holidays, five of which are floating holidays (as designated by the company’s holiday schedule each year)
• Health and Dental Insurance (including 100% employer paid premiums for employee coverage under the HDHP health plan)
• Life Insurance, STD/LTD term disability coverage, with employer paid premiums
• 401 (k) plan with a match that is 100% vested after you complete two years of service
• FSA/DFSA/HSA flexible benefit plans
• Annual Tuition & Professional Development Reimbursement benefit