Senior Product Manager

Role Overview

• Provide product thought leadership by identifying critical customer requirements and defining business goals to expand and enhance range and lab platform capabilities.
• Define and own the product vision, strategy, and roadmap for SANS lab delivery across all training programs
• Establish a scalable lab platform strategy that supports diverse course requirements and future innovation.
• Work closely with engineering and development teams to plan, prioritize, and deliver lab platform enhancements and new capabilities.
• Define and track key performance indicators (KPIs) for lab quality, reliability, scalability, cost efficiency, and student experience.
• Lead continuous improvement initiatives to enhance performance, availability, and learner outcomes.
• Partner with operations and support teams to optimize lab provisioning, delivery, and troubleshooting processes.
• Partner with enterprise customers, government agencies, and cyber leaders to define range-based exercise requirements.
• Own the product vision and roadmap for lab delivery, with a focus on improving Learner experience and usability Instructor tools and orchestration capabilities Automation of lab provisioning Integration with LMS, certification systems, and reporting tools
• Own the product vision and roadmap for the ranges.io platform, driving development to globally support: Hands-on training Enterprise and government simulations Performance-based assessments Evaluate emerging technologies (cloud infrastructure, containerization, virtualization, AI-driven simulation) to advance range and lab automation.

Requirements

• 10+ years of product management experience, including ownership of complex technical products or platforms
• Demonstrated experience leading product strategy for cloud-based, SaaS, or infrastructure-driven solutions
• Strong understanding of software development lifecycle (SDLC) and experience working closely with engineering teams
• Experience managing cross-functional initiatives involving technical, operational, and business stakeholders
• Proven ability to define product roadmaps, prioritize competing demands, and deliver measurable outcomes
• Strong analytical skills with experience defining and using KPIs to drive decision-making
• Excellent written and verbal communication skills
• Experience managing platform products that serve multiple product lines with an emphasis on lab environments, cyber ranges, cloud-based training platforms, or simulation systems. Comfortable evaluating and managing third-party technology vendors and partnerships
• Excellent written and verbal communication skills
• Unrestricted authorization to work in the USA; visa sponsorship is not available.
• Preferred qualifications include: Experience with virtual lab environments, cloud infrastructure (AWS, Azure, GCP), or hands-on technical training platforms
• Background in cybersecurity, IT, or technical education
• Direct experience working with cyber ranges, capture-the-flag environments, or live-fire simulations.
• Familiarity with NICE, NIST, DoD 8140, and related workforce frameworks.
• Background in cybersecurity operations (blue team, red team, DFIR, cloud, etc.).

Tech Stack

• AWS
• Azure
• Cloud
• Cyber Security
• Google Cloud Platform
• SDLC

Benefits

• Competitive base salary, bonus opportunities, and a 401(k) plan with company match.
• Robust medical, dental, and vision plans; company-provided short-term disability; optional long-term disability, supplemental life and AD&D insurance for employees and dependents; voluntary benefits including accident insurance and identity theft protection; fitness and wellness programs; and a company paid employee assistance program (EAP).
• Generous paid time off, including volunteer time.
• Access to professional development and SANS training opportunities.