Program Support Specialist

Role Overview

• Provide Training including but not limited to pre-service and in-service training.
• Monitors and verifies required community visits, drills (fire/storm), and evacuation plans.
• Facilitates monthly PCSP/ISP reviews
• Cooperate with Incident/Reportable Event Investigations
• Develops and implements correction action plans "CAP"
• Completes weekly and monthly audits
• Completes monthly site visits
• Request documentation and complete client demographic entry into PHS upon admission
• Ensure 24-hour visits are completed per policy
• Ensures staffing plan is complete
• Ensures in-service plan is complete
• Enforces standard company policies and procedures and ensures staff are in compliance.
• Develop schedules for the new calendar year annually to include evacuation drills, medical appointments, reports, meetings, etc.
• Provides completed schedules to the Program Director as requested.
• Ensures that program books and client’s permanent files are developed and maintained according to policy/ procedure.

Requirements

• High school diploma or GED equivalent; caregiving and office experience preferred.
• Previous experience in healthcare or a corporate environment is a plus.
• Satisfactory criminal background check.
• Flexibility to adapt and learn in a fast-paced environment.

Benefits

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Referral program
• Vision insurance
• Paid Orientation
• Paid Training