Director of Customer Operations
Canada
Full Time
1 week ago
$120,000 - $130,000 CAD
Key skills
JiraLeadershipAccount Management
About this role
Role Overview
- Act as the strategic proxy for the VP of the Customer Center of Excellence
- Synthesize complex data for leadership visibility
- Own the strategic narrative for the division
- Monitor and report on the health of the customer base
- Ensure alignment between commercial commitments and technical execution
Requirements
- 8 to 12 years in high-growth technology (Consulting, RevOps, or Technical Account Management)
- Strong aptitude for understanding complex technology
- Power user of Notion, Google Workspace, and JIRA
- Ready to build alongside the VP with intention and accountability
Benefits
- Flexible work arrangements
- Professional development