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Client Success Manager at Hustle | JobVerse
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Client Success Manager
Hustle
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Client Success Manager
Australia
Full Time
3 hours ago
$100,000 - $120,000 AUD
Apply Now
Key skills
Shopify
Leadership
Project Management
Stakeholder Management
Communication
About this role
Role Overview
Owning multiple client projects and retainers simultaneously
Acting as the main point of contact for clients, from discovery through delivery
Translating client goals into clear scopes, timelines, and delivery plans
Coordinating designers, developers, and internal teams to keep work moving
Establishing and tracking milestones, budgets, and delivery health
Driving ecommerce growth initiatives across CRO, AOV, retention, and revenue
Maintaining accurate project status in project management tools
Partnering with leadership on budget oversight and delivery improvements
Continuously improving internal processes and ways of working
Requirements
3+ years’ experience in a digital or ecommerce agency environment
Strong project and client management capability
Hands-on experience delivering web and digital projects
Shopify and ecommerce platform exposure
Solid understanding of UX, design principles, and web technologies
Confident stakeholder management and clear client communication
Strong attention to detail and ability to juggle competing priorities
Comfortable translating business requirements into practical solutions
Nice to Have Project Management certification or equivalent industry experience
Exposure to social, digital, or performance strategy
Apply Now
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