Junior Account Manager – Zoho Solutions

Role Overview

• Prospect and qualify new clients for the Zoho portfolio.
• Maintain active post-event relationships with clients to generate new business.
• Serve as the primary point of contact between clients and the technical/commercial teams, understanding needs and proposing solutions within the Zoho ecosystem.
• Identify upsell and cross-sell opportunities with a focus on account expansion.
• Participate in alignment meetings, product demonstrations, and client trainings.
• Collaborate with the implementation, pre-sales, and support teams to ensure an efficient customer journey.
• Update the CRM with strategic information about clients.

Requirements

• Previous experience as an Account Manager or in Inside Sales.
• Clear, consultative, and empathetic communication skills.
• Organized, process-oriented, with an analytical mindset.
• Experience working with B2B clients (preferably in technology or SaaS).
• Familiarity with CRM systems for logging activities and managing the pipeline.
• Ability to assess client needs, identify pain points, and evaluate solution fit.
• Proactive, revenue-expansion focused (hunter) profile with strong results orientation.
• Routine management skills, especially for follow-ups and pipeline control.

Benefits

• Collaborative, innovative work environment with autonomy
• Access to Zoho training and certification programs
• Opportunities for growth within the organization