Solution Architecture: Design scalable, high-performance Salesforce solutions with emphasis on PSA and services automation.
Platform Strategy: Provide thought leadership on integrating Salesforce core clouds (Sales, Service, Experience, and Revenue) with PSA solutions.
Implementation Leadership: Partner with business stakeholders, technical teams, and delivery partners to transform business requirements into effective technical solutions.
Integration Design: Architect and oversee integrations between PSA solutions, ERP systems, financial platforms, and other business applications.
Governance & Standards: Develop best practices, development standards, and architectural guidelines for Salesforce implementations.
Innovation: Assess and recommend new Salesforce features, AppExchange apps, and third-party tools that enhance services automation and operational excellence.
Mentorship: Serve as a trusted advisor to stakeholders while mentoring development teams in Salesforce architecture and delivery best practices.
Requirements
10+ years of Salesforce experience, with at least 5 years in an architect role.
Salesforce Certified Application Architect or System Architect preferred.